For shipping, online orders, or other general questions, please email us at:
For design specific questions or to email Nanako directly:
If you would like to receive a call from us, send an email to firstname.lastname@example.org with your name and phone number, and we will call you back as soon as possible. Almost always within a couple of hours. Thanks
We accept exchange only(No returns/refunds) for in person purchases at our store, markets, or craft fairs within 14 days of purchase. The item must have the original hang tag on and must not have been worn.
For Online Orders
We accept exchanges and refunds within 7 days of receiving the order. The customer is responsible for all return shipping cost.